O IHG Rewards Club é o programa de fidelidade da rede IHG. Talvez você não conheça a rede pelo nome, mas certamente conhece alguns de seus hotéis, como o Holiday Inn e o InterContinental Hotels & Resorts.
Antigamente o programa se chamava Priority Club Rewards.
Site: http://www.ihg.com/rewardsclub/pt/pt/home
Nós solicitamos um status match com o Marriott Rewards. O que significa status match? É a equiparação do seu nível de uma empresa com a outra. De um programa de fidelidade X com o programa de fidelidade Y.
Enviamos a solicitação dia 29/04/2012 para o e-mail PriorityClub@ihg.com
Texto do e-mail: Sou um membro Marriott Rewards Platinum. Posso solicitar o status match?
O texto foi escrito em inglês.
A resposta veio apenas dia 12/05/2012, com o conteúdo que reproduzimos abaixo.
Entramos então no Marriott Rewards e realizamos um printscreen da tela da conta, onde fica comprovado o nivel Platinum. No e-mail de resposta colocamos os dados solicitados.Dear Sr. Dias,
Thank you for contacting Priority Club Rewards regarding your account.
Please accept our apologies for the extended delay in response. We have experienced high email volume than normal.
We are pleased you have chosen Priority Club Rewards and would like to match the status of your Marriott Rewards Platinum account. In order for us to make this change, however, we need you to send us the most recent statement reflecting the current status of your account.
You may reply to this email with a scanned image of your statement or fax it to our service center using the appropriate number for your region found here.
Further, kindly send us the following information:
Address on file:
Phone number on file:
We hope to hear from you.
Once again, thank you for taking the time to contact us as we value your patronage. Should you require further assistance, please feel free to contact the Priority Club Service Center again.
Sincerely,
Ms. Len Lorca
Account Manager
Priority Club Rewards
IHG
Mexico:
Phone: 001-800-272-9273
Fax: 001-800-725-8232
Central & South America:
Phone: 801-975-3063 (English; toll charges apply)
Phone: 801-975-3013 (Spanish; toll charges apply)
Fax: 801-974-3086 (toll charges apply)
Email: priorityclub@ihg.com
http://www.priorityclub.com" onclick="window.open(this.href);return false;
A resposta final veio dia 25/05/2012, com o conteúdo que reproduzimos abaixo.
Imediatamente entramos no site para conferir.Dear Sr. Dias,
Please accept our apologies for the extended delay in response. We have experienced high email volume than normal.
We are pleased to inform you that your Priority Club membership level has been upgraded to Platinum Elite status. A new Platinum membership kit has been ordered for you, which you shall receive within the next 2 to 4 weeks. Elite members also enjoy exclusive toll-free reservation and Priority Club Service Center phone numbers. A complete list of the Gold and Platinum membership benefits can be found online at http://www.priorityclub.com/benefits" onclick="window.open(this.href);return false;.
Your membership level will be valid through the end of 2012. Please be informed that in order for you to retain your Platinum status, you have to accumulate at least 50 qualifying nights or earn 60,000 points in a calendar year. Otherwise, you will be downgraded to the next level of membership which will correspond to the amount of points or nights you have accumulated in 2012. This process is a one time consideration.
We are looking forward to serving you in the future as a Priority Club Rewards Platinum member. We hope you make our hotels your favourite places to stay at when travelling.
Thank you for your patience and cooperation.
Once again, thank you for taking the time to contact us as we value your patronage. Should you require further assistance, please feel free to contact the Priority Club Service Center again.
Sincerely,
Ms. Len Lorca
Account Manager
Priority Club Rewards
IHG
Mexico:
Phone: 001-800-272-9273
Fax: 001-800-725-8232
Central & South America:
Phone: 801-975-3063 (English; toll charges apply)
Phone: 801-975-3013 (Spanish; toll charges apply)
Fax: 801-974-3086 (toll charges apply)
Email: priorityclub@ihg.com
http://www.priorityclub.com" onclick="window.open(this.href);return false;

Nível Platinum garantido.
Demorou quase um mês para o processo ser finalizado, então se você tem pressa poderá ficar decepcionado. É recomendável solicitar o status match com bastante antecedência.